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User Experience
Journey Mapping: How to Create a Good One Part 3
Tips to enhance journey mapping and examples of customer journey mapping.
User Experience
Journey Mapping: How to Create a Good One Part 1
An introduction to what journey mapping is and how it can be used to improve customer experience.
User Experience
Information Architecture in UX Design Process Part 3
An overview of fixing issues in Information Architecture and learning about roles within Information Architecture.
User Experience
Information Architecture in UX Design Process Part 2
Learning about effective Information Architecture Principles and Design Processes.
User Experience
How to Conduct a Heuristic Evaluation Part 2
Frequently asked questions about heuristic evaluation and information on when should it be used.
User Experience
How to Conduct a Heuristic Evaluation Part 1
Learning how to conduct a heuristic evaluation and make it effective.